FAQ

What is Paysmaker?

Paysmaker is a crypto exchange service that allows users to swap one cryptocurrency for another quickly and securely without creating an account.

Is Paysmaker safe to use?

Paysmaker does not store user funds and works with trusted liquidity providers. Security and compliance are built into every exchange flow.

Do I need to register or create an account?

No. Paysmaker does not require registration or account creation for standard crypto swaps.

Is KYC verification required?

Paysmaker does not require KYC for most standard exchanges. However, verification may be requested in exceptional cases to comply with AML regulations.

How does the exchange process work?

1. Select the cryptocurrency you want to exchange and the one you want to receive.
2. Enter the destination wallet address.
3. Send your funds to the provided deposit address.
4. Once confirmed on the blockchain, the exchanged funds are sent to your wallet.

Which cryptocurrencies are supported?

Paysmaker supports a wide range of popular cryptocurrencies and tokens, including BTC, ETH, USDT, and many others. The available assets depend on liquidity providers.

How long does an exchange take?

Most exchanges are completed within 5–60 minutes. Timing depends on blockchain confirmations and network congestion.

Are there minimum or maximum exchange limits?

Each cryptocurrency has a minimum exchange amount. Maximum limits are usually not imposed but may depend on liquidity.

How can I track my exchange?

You can track your exchange using the transaction hash (TXID) or order ID provided after submission.

What fees does Paysmaker charge?

Exchange amounts include network fees and service fees from liquidity providers. All amounts are shown before confirmation.

Why did I receive a different amount than expected?

This may occur due to market volatility, network fees, or changes between the estimated and final exchange rate.

What should I do if my exchange is delayed or stuck?

If your exchange takes longer than expected, please contact support with your transaction hash or exchange ID for assistance.

Can I cancel or reverse a transaction?

No. Blockchain transactions are irreversible once broadcast. Please double-check all details before sending funds.